Refund Policy

Eligibility for Returns

At ANINE BING Outlet Store, we want you to be completely satisfied with your purchase. We accept returns within 60 days of the delivery date. To be eligible for a refund, items must be unworn, unwashed, and in their original condition with all tags attached. Final sale items, if marked, are not eligible for return.

Return Process

Initiating a return is straightforward. Contact our customer service team at info@aninebingshop.it.com to request a Return Merchandise Authorization (RMA). Once approved, you will receive instructions on how to send your item back. We offer free returns; however, items must be securely packaged to prevent damage during transit.

Refund Timeline

Once your returned item is received and inspected by our warehouse team, we will notify you of the approval or rejection of your refund. Approved refunds are typically processed within 5–10 business days. The credit will automatically be applied to your original method of payment. Please note that processing times may vary depending on your financial institution.

Partial Refunds

In certain situations, partial refunds may be granted (if applicable), such as items not in their original condition or missing parts for reasons not due to our error. We reserve the right to refuse returns that do not meet our eligibility criteria. For status updates on your refund, please refer to your account dashboard on aninebingshop.it.com or contact our support team.